Introduction

Welcome to https://www.baji.live, a platform operated by Aurora Holdings N.V., headquartered at Abraham de Veerstraat 9, Willemstad, Curacao, with Company Registration number 10692. We care about the well-being of our users and their environment, so we strongly advise you to familiarize yourself with this information.

Interpretation

In this document, capitalized terms have the specific meanings set forth below. These terms are used irrespective of number and gender (singular or plural) and have a specific meaning.

Key Terms Used

For the purpose of clarity in the applicable Terms and Conditions:

Account: This is an account that is co-created by users only to access our service or parts thereof.

Company: “Company,” “We,” “Us,” or “Our” in this provision means Curacao Co.

Service: refers to the website or platform.

Website: refers to https://www.baji.live.

You: Covers the person who uses our service. This can be an individual, a company, or other individuals.

Responsible gambling and self-exclusion

It is worth clarifying that most gambling is a source of entertainment, excitement, and pleasure. Our company recognizes that for some clients they can have harmful and negative consequences. In medical science, pathological gambling addiction or gambling addiction has long been recognized as a serious problem that should not be ignored. After all, such “game” addiction can harm not only the player but also his environment.

For this reason, since the very beginning of our career, we have been attentive to this problem and strive to provide the necessary assistance to those users who have faced it. Under the slogan “Responsible attitude to gambling” we implement a set of measures that serve to reduce the possible negative consequences of gambling. Moreover, in case of such consequences, we immediately take proactive measures to eliminate them.

The most common and popular tool in the fight against the negative consequences of gambling is information. Our task is to ensure that we provide users with all the information about the risks that follow them. We also advise and enable users to maintain self-control and avoid negative consequences.

Information and support

In case a user starts to notice the negative consequences of gambling, he should contact our support for help. Our support is available 24 hours a day, 7 days a week, and will help and support our customers at any time.

Email: [email protected]

It is important to know that everyone can contact our support free of charge. You can also be assured that your privacy is of paramount importance to us, so we do not disclose any information about our clients without their express consent.

In addition, you can also self-assess your potential addiction to addictive games with the help of a self-assessment. You can do this by clicking here:

https://www.begambleaware.org/gambling-problems/do-i-have-a-gambling-problem/

We also recommend users read more information about game addiction at the link:

https://www.begambleaware.org/safer-gambling/.

Recommendations for responsible gambling behavior

We offer a list of recommendations to ensure that your gambling experience remains enjoyable and does not have various negative consequences. 

Set deposit limits: The first thing to do is to set a budget for gambling according to your financial situation. The main thing is that the amount should not greatly affect your standard of living and the people around you. Place bets within your means and for entertainment purposes.

Avoid chasing losses: Refrain from taking excessive risks to recoup previous losses, try to think coolly, and not be driven by negative emotions. Consider gambling as a time of entertainment rather than a solution to financial problems.

Time Management: You should also rationalize your free time, set time limits, or make yourself a schedule. Try to spend time doing other activities and combine them with gambling.

Play wisely: Avoid gambling when you are stressed, depressed, or under the influence of psychoactive substances. Keep a clear mind and be responsible while gambling.

Take breaks: Do not play to the point of exhaustion. Try to play for a reasonable amount of time and take breaks. In case you feel unwell or tired and your concentration has dropped, then you should take a break.

Single score: Play strictly from a single score so that you can have a clear view of your playing performance. It is important that you can keep track of your actions and observe your gaming history.

Protection of minors

You must be 18 years of age or older to access our services. To avoid misuse of our services by minors, please protect your login information from children. Do not expose your loved ones to negative influences.

We recommend that you use various Internet filter programs that can prevent minors, especially children, from accessing inappropriate content on the Internet. In addition, these filters can also help parents keep their children safe from other unwanted information online. For example, you can use the Internet filter below:

https://famisafe.wondershare.com/internet-filter/best-internet-filters.html

Self-exclusion

If you suspect that you have a gambling addiction or want to stay away from gambling for a certain period of time, we are here to help you. We offer you the opportunity to keep your distance from negative influences, for this purpose we have the Self-exclusion function. It gives you the opportunity to voluntarily abstain from our services for a pre-agreed time. You can use self-exclusion for a period from 6 months to 5 years. All you need to do is contact our support team at the following address:

Email: [email protected]

It is important to know that self-exclusion is an irreversible process for an agreed period of time. Our top priority is your well-being, so any attempt to create a new account will result in a violation of our Terms of Service. This gives us the option to permanently block your first account.